Care/Support Planning (1-2 days)

Ad hoc services are no longer acceptable and in addition to being a requirement, care and support planning remains the major professional tool in the provision of quality support services.
This practical course focuses on the knowledge base and skills required to create a support plan, including the elements of assessment, goal setting, planning, implementation and evaluation. Various support plan formats and models of approaching support planning are reviewed, however the course will largely focus on the particular formats utilised by the organisation.

The course certificate will provide links to NVQ and CIS

Learning Objectives:

By the end of this course learners should have understood:

• What is meant by ‘human need’
• How people are affected when their basic needs are not met
• How people react when their higher needs are not met-with references to Abraham Maslow
• A formal definition of a Care/Support plan and the Care/Support planning process
• The National Standards that require the usage of Care/Support Plans
• How Care/Support plans raise standards and improve the quality of life for the service user and make work
  more interesting and rewarding for the support worker
• What is meant by ‘Person Centred’ support
• How Diversity principles need to underpin Care/Support planning
• How Care/Support plans used ‘badly’ could result in a poorer service and how to avoid this happening:
        -A Person Centred approach
        -A team approach
        -Multi-agency input
        -Regular Supervision
        etc.
• What is meant by the ‘process’ of planning-it is more than a document!
• The need to make the best use of resources, including those within the general community
• The structure and components of a basic model of planning-the 5 stage model
• How to make an Assessment:
        -Interviewing skills
        -Observation
        -Documentation
        etc.
• How to facilitate Goal Setting
• How to Plan to meet Goals
• How to Implement the plan and barriers that are likely to emerge
• How to respond to these barriers
• The need for ongoing Evaluation and to respond flexibly to changing need
• The different ways in which the plan is evaluated on an ongoing basis
• How to organise a more formal Review and different ways in which this can take place
• How to maximise service user input
• What to do if the service user cannot actively engage in the process

Training methods:

• Tutor presentations
• OHP/PowerPoint
• Large and smaller group work
• Role Play
• Demonstration
• Case studies
• Chalk & talk
• Word shower method
• Handouts
• Practical application

CP8/4.9