The course is informed by the Equality Act, The Equality & Human Rights Commission and the CQC Code. |
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The course provides some knowledge for
NHS KSF: Core 6.2 CIS: 4 QCF: SHC023 |
The course is designed for Support and Care
Workers in all contexts. The course will help the organisation to
deliver CQC Outcomes 1, 2 & 4. |
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Learning outcomes By the end of the course learners should understand: • What is meant by ‘Diversity’ • A range of related definitions incl. Oppression, Discrimination, Marginalisation, Harassment etc. • What it might feel like to be marginalised/oppressed in society in general and how this may impact on the individual’s thinking, feeling and behaviour and inhibit potential • The groups who have ‘traditionally’ been discriminated against • Language that may reinforce the marginalisation of people or be experienced as being offensive • Behaviour that supports the marginalisation of these groups of people • What is meant by ‘Institutional’ and ‘Composite’ Discrimination • Guidelines that support practice consistent with Diversity • Addressing Diversity issues in Assessment • The need to provide a service that ensures that Diversity is integrated all aspects of the work • Ensuring that Diversity underpins activities such as Support Plans, Personal Care, Activities, Celebration, Death & Dying, Family matters, Touch, Food etc. • Individual preferences and needs-the service user is the expert. Ensuring Person Centredness • How to avoid stereotyping • Where to get more information • What to do if you are concerned about a service users’ discriminatory behaviour • What to do if you are concerned about a member of staff’s discriminatory behaviour |
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| Training methods utilised are highly interactive and include a considerable amount of group simulation, Role-play, Trust exercises , Word-storming, Feedback, Discussion, Tutor presentations, PowerPoint Presentations, Role-play, Handouts | ||||
