The course is informed by material from the CIPD and Assertiveness practice. |
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The course is informed by and provides some underpinning
knowledge for NHS KSF: Core 1.4, 2.4, 5.4, G1, G6.3 QCF: 1.1, 4.3, 2.2, 2.5, 2.6, 3.2, 2.1, 2.3 MIS (2012): 5.1.1, 5.1.5, 5.3, 12.1.5 |
The course is designed for senior staff and
team leaders in diverse settings in Health & Social Care and other
contexts. The course will assist the organisation to deliver CQC Outcome 14. |
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Learning outcomes By the end of the course learners should understand: • What is meant by ‘delegation’ • Why we need to delegate • Why we might resist delegating: - personal drives, lack of trust, ‘Ego’ etc. • Holding on: the potential professional and personal cost for the Manager • What is stress and how it manifests • The consequences for the team of not being delegated tasks • The potential consequences for service users • What the benefits are of delegation: - for the manager, staff development, the organisation • What the constraints are • Why we might not delegate more if we have opportunities to do so • Guidelines for effective delegation • The impact of poor delegation • What the process really involves • Creating the conditions for effective delegation • The Delegation Plan |
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| Training methods utilised include Warm Ups and Ice Breakers, Role Plays, Tutor Presentations, Chalk and Talk, Small Group Work, Word Storming Methods, Feedback, Handouts | ||||
