Managing Attendance (1 day)

Managing attendance and absenteeism can be a very challenging and frustrating management task; yet the effective management of this area is essential to providing an effective service for service uses

This course, facilitated by an expert in Human Resources with many years of management in the Voluntary and Statutory sectors examines the issues from a variety of perspectives and seeks to provide participants with strategies that might be effectively applied in their work setting.

Learning Objectives:

By the end of this course learners should be able to understand:

• What we mean by sickness absence
• The key issues?
• The cost to the organisation
• How sickness is calculated/averages
• The effect upon service delivery, staff motivation and staff retention
• The reasons behind sickness absence; avoidable/non-avoidable
• The role of managers in preventing sickness absence
• Appropriate legislation and best practice
• How we can identify reasons for sickness absence
• Introduction to return to work interviews
• Occupational Health advice
• How to manage long term sickness absence
• What we mean by long term sickness absence
• Medical retirement
• Capability/retraining
• How to manage the working relationship
• How to manage the return to work, e.g. OH, graduated return, risk assessment
• What we mean by persistent sickness
• How to deal with persistent sickness absence
• Special issues around maternity related absence
• The steps to be taken
• When to consider disciplinary action.
• Taking a strategic approach/solutions

Training Methods:

• Tutor presentations
• OHP/PowerPoint
• Group work
• Role play
• Handouts

CP228/5.9