Managing Care & Support Plans

This one day workshop is designed for Team Managers working in all settings who supervise staff in the provision of support for service users.

The workshop aims to promote good practice and a consistent approach to support/care planning .The workshop should provide participants with the opportunity to explore and understand why effective care planning is important and their role and responsibilities in their use.

Please note:

Managers would be provided with the programme in advance of the training and would be expected to prepare for the workshop in advance.

Learning objectives:

By applying the concepts and strategies explored in this session learners should be able to:

• Explain to others the core components of Care/Support planning (the 5 elements)
• Recognise the importance of a good Care/Support plan in supporting service users effectively
• Discuss how Care/Support plans are negotiated between those involved
• Describe why Care/Support plans may need to change and how to promote changes
• Write up a Care/Support plan incorporating key components
• Recognise their responsibility for the implementation of the Care/Support plan as agreed with the service user
• Identify approaches to ensure all staff within the organisation follow the agreed plan

Course content:

• Individual input
Theme: Care/Support planning in my area of work
To include: Service User group details
Formats used
Group discussion

• Individual input
Theme: My team
To include: Team composition
Different abilities
Successes
Difficulties I have experienced managing individuals (Care/Support Plans)
Difficulties I have had managing the team (Care/Support Plans)
Group discussion

• Individual input
Theme: The Service Users
To include: Levels of motivation
Challenges presented
Involvement with Care/Support Plans
Areas of resistance
Successes
Difficulties experienced
User involvement & empowerment issues
Group discussion

• Individual presentations:
Theme: Care/Support Plan formats
To Include: Forms used
What we find useful
What we find unhelpful
Areas of difficulty
Group discussion

• Group exercise:
Theme: Other Tensions
To include: Problems with implementation
Multi-disciplinary/agency work
Group discussion

CP157/5.9