Managing Person Centred Practice
A workshop on dignity and respect

Whilst there is no doubt that practice, in terms of dignity and respect for service users has, over the past decade, improved. It would be wrong however, to assume that this is consistent.
Recent reports e.g. Age Concern, evidence that there are a range of areas that require considerably more work to ensure that people receive the quality of services that they are entitled to.

This course, aimed at Managers seeks to ensure that the concepts of Person Centred principles and practice are understood so as to ensure that staff are able to provide a service that is underpinned by dignity and respect.

Learning Objectives:

By the end of this course learners should understand:

• The origin of the term ‘Person Centred’
• The key principles of the philosophy of Carl Rogers
• What it would mean to provide a service based on a ‘pure’ Person Centred model
• Why this is not possible
        -Health & Safety
        -Accountability
        -Standards
        -Service specification
        -Training
        -Resources
        etc.
• How we can ‘borrow’ and adapt the principles to suit social care &support
• What is generally understood by ’Person Centre’ care and support
• How this relates to Person Centred Planning
• What the outcomes of Person Centred Care might be
• What service users say about services in terms of dignity and respect: Their key concerns in relation to
  their dignity of support
• What staff say
• The findings of recent research
• Taking your team on board
• The standards to set for your staff
• The need to monitor standards
• Defining dignity in terms of quality of support and in relation to quality of life
• The framework that dignity and respect underpin in regard to life experiences
• The practical measures that a Manager can introduce into their workplace
• How to incorporate the principles of dignity and respect through Person Centred practice

Training methods:

• Tutor presentation
• OHP/PowerPoint
• Policy & guideline examination
• Chalk & Talk
• Word storm method
• Group work
• Handouts

CP138/4.9