Recording Skills & Data Protection

This course aims to introduce learners with the key concepts of effective and professional recording skills. This course focuses on understanding the law and the skills required for recording daily notes professionally and factually. It is a practical course using exercises to facilitate learning.

Learning objectives:

By the end of this course learners should understand:

• The importance of recording effectively in terms of protection for the service user, the worker and the organisation
• Differentiating between fact and opinion
• Identifying subjective language
• Recording factually
• What is meant by ‘objective’ recording; dealing with our own:
        -Bias
        -Prejudice
        -Assumptions
        -Stereotyping etc
• How effective recording benefits the service user
• How effective recording benefits the worker and the service
• The potential consequences of poor recording
• The use of non-judgmental language
• How jargon and abbreviations can alienate people
• How recording needs to reflect the Diversity policy
• Confidentiality & Data Protection:
        -What to record
        -Who has access
        -Storage
        -Disclosure
        -The need to know etc
Training methods:

• Individual written work
• OHP/PowerPoint
• Word shower
• Pairs work
• Group work
• Chalk & Talk
• Tutor Presentations
• Role Play
• Feedback
• Handouts
• Energisers