Report Writing for Managers (1-2 days)

This course is designed for Managers who have responsibility for producing written reports for both internal and external use. It is designed to consider all aspects of report writing and recording including: structuring a report; delivering information; and, using grammar and language appropriately.

The learning objectives:

By the end of the course learners should be able to understand:

• What is a report and the different types of reports
• The need for professional report writing
• The importance of recording clearly
• Confidentiality in terms of report writing
• Data Protection in the context
• How to produced a structured report:
        -The six stages of report writing
• A model framework for report writing, including:
        -The use of headings
        -Introductions
        -Conclusions
        -Executive summaries etc.
• Using grammar and language appropriately to enhance understanding and presentation: common mistakes
• Objectively presenting facts v. making judgements, conclusions and recommendations: the balance
• Note taking and note taking tips
• Active listening and sensory acuity
• Using non judgmental language and recognising inappropriate language

Training Methods:

• Tutor Presentations
• Small group work
• Debate and reflection
• Word shower
• Simulation exercises
• OHP/PowerPoint

CP168/5.9