So you think you want to be a Manager? (1 day)

Being a Manager is an extremely demanding, skilled and potentially stressful job. The days of managing, depending on personal authority, charisma and ‘common sense’ are over. Managers are nowadays required to be well informed and educated so that services are provided to the highest possible standard within a highly competitive environment.

Not everyone is suited to this role.

This course will help learners understand what it might be like being a manager and help them consider if this is a suitable option for them.

Learning Objectives:

By the end of the course participants should understand:

• What is a Manager
• The role and responsibilities
• What an organisation requires from a Manager
• The skills that are required and where/how these can be gained
• The knowledge that is required
• The qualifications required and how to achieve these
• Power, Influence and Authority and how these inform the role of a Manager
• The contract of employment and the psychological contract in relation to the role and duties of a Manager
• What is meant by a ‘Leader’
• Different ‘Leadership’ styles
• The responsibility of the Manager to establish a healthy ‘culture’
• The role of Quality Assurance, auditing effectiveness and performance management

Training methods:

•Tutor presentations
•Small group work
•Debate and reflection
•Word storm method
•Simulation exercises
•Talk and chalk
•OHP/PowerPoint
•Handouts

CP113/5.9