Working with Travellers and Asylum Seekers

The experience of asylum seekers can be quite traumatic. The support provided by workers can make a huge difference to the recovery and adaptation process, turning the situation around in a positive way or conversely reinforcing the negative aspects.
In order to provide the best possible support, workers need to be able to empathise with the experience as well as be sensitive, skilled and knowledgeable.

This one day course aims to enhance workers’ ability in all these elements.

Course objectives:

By the end of the course learners should understand:


• The legal definitions
• An overview of National statistics on Asylum Seekers
• The duty of the Local Authority
• The responsibility of the worker
• What it might be like to flee your country
• The impact on the individual and family of seeking asylum: psychological, social, economic, spiritual, cultural,
  physical, professional, language & communication
• What it might be like entering a host culture that is not welcoming; suspicious; cynical; discriminatory
• The need to heal the past:
        -Is this possible?
        -Who can best do this?
• What the worker can potentially achieve:
        -Confidence building and raising of esteem
        -Countering discrimination
        -Assertiveness skills
        -Advocacy
        -Provision of information
        -Liaison with other professionals, groups and agencies
        -‘Safety’ etc.
• What others can achieve:
        -Educational
        -Vocational
        -Financial
        -Spiritual
        -Housing
        -Medical
        -Community
        -Self help
• A professional approach:
        -Maintaining appropriate boundaries
        -Ensuring the best quality of service
        -Professional guidelines
        -Organisational related policies
• How to facilitate the empowerment of service users
• Useful agencies and Community groups

Working methods:

• Warm-ups & icebreakers
• Tutor presentations
• Chalk and talk
• OHP/PowerPoint
• Handouts
• Group work
• Large group work
• Visualisation

CP194/5.9