The Psychological Contract (1 day)

This is a training session suitable for Managers, Deputy Managers and Senior Staff working within a range of settings. It aims to give participants an appreciation of the rights and responsibilities of an Employer and an Employee as well as reflecting upon the ‘Psychological’ contract and, consequently, the additional expectations employees will have of an Employer/Manager.

The sessions examines these areas in the light of good employment practice and concludes with an Action Planning session where participants consider how to change their practice and how to facilitate change in their staff.


Learning Objectives:

By the end of the course learners should understand:

• What is meant by a ‘contract’; the generic elements
• Why ‘contracts tend to be effective
• When contracts are ineffective
• What is meant by the ‘contract’ of employment
• The terms and conditions of employment
• What each party can expect from the other
• What action they can take if expectations are not met
• What the Psychological Contract is and its value in enhancing good employment relationships
• How this might have changed over time
• What employees expect in terms of the Psychological Contract
• How they might react if their expectations are not met
• What constitutes good employment practice
• How this can strengthen the Psychological Contract
• How to develop an Action Plan to enable them to get the best from their staff

Training methods:

• Trainer presentations
• Chalk & talk
• Group work
• Pairs work
• OHP/PowerPoint
• Handouts

CP18/4.9