The Role of the Support Worker (1 day)

This course clarifies the role of the support worker and considers the knowledge and skills base required to carry out the task. The relationship is explored and principles of good practice reinforced with a particular focus on holding appropriate professional boundaries, team and multi-disciplinary working; developing and maintaining an appropriate relationship

Learning objectives:

By the end of this course learners should understand:

• The basic role of the support worker and variations in different settings
• The key responsibilities
• The skills and knowledge required and how these may be gained e.g. NVQ
• The professional behaviour that is expected
• The Code of Practice for Social Carers and what this means
• What is meant by Person Centred support
• The importance of developing and maintaining a cooperative and healthy relationship with appropriate
  professional boundaries
• What could go wrong if these were breached
• The limits of the role
• Working with other professionals
• The relationship with others e.g. family of service users
• The role of Supervision
• The importance of team working
• Working with Support Plans
• What advocacy means
• The organisation’s Confidentiality Policy
• The need to work within policies/ procedures e.g. Recording, Health & Safety
• What Anti-Discriminatory Practice means
• The need to work with the organisation’s Diversity policy

Training methods:

•  Tutor presentations
•  OHP/PowerPoint
•  Chalk & Talk
•  Small group work
•  Role Play
•  Handouts

CP14/4.9