Time Management

Poor time management can lead to stress and stress can lead to poor time management. Often staff get trapped in this inefficient and very uncomfortable cycle affecting their performance and impacting on the work lives of others and ultimately the wellbeing of service users.

This one day course, designed for support staff aims to map out causation of stress and poor time management, link the two and help learners develop strategies to becoming more effective in their work roles.

Learning objectives:

By the end of the training learners should be able to:

• Understand what is meant by good and poor Time Management.
• Describe how poor Time Management affects the individual and others as well as the quality of support being offered.
• Name the longer term consequences. (incl. stress and burn out)
• Identify what would be considered as time wasting.
• Identify what could be regarded as displacement activities.
• Understand what might be the ‘secondary gains’ from time wasting.
• Name other reasons why we might not use time well.
• Identify their own chosen ways for wasting time.
• Understand how time management can assist us in effective working practices and stress management.
• Recognise the need for clear required goals.
• How to plan effectively.
• How to audit skills-knowing when there is a skills/knowledge deficit.
• How the use of training and Supervision in the context can assist.
• Strategies and techniques for improving time management (to include):
        -effective delegation (what, who, how much, when, why etc) - --prioritising
        -using lists
        -knowing when and how to say ‘No’-using/creating effective systems-avoiding duplication etc
• Define ‘Stress’ and understand the different between healthy and unhealthy pressure
• The psychological effects of stress.
• The physical effects of stress.
• The impact of stress on work performance, teams and the organisation.
• What is reasonable stress at work – what can your managers’ legitimately expect of you and what can you expect
  from them?
• What the individual can do to manage their stress levels.
• The personal and organisational responsibilities in stress prevention.
• The principles of organisational stress management: with reference to legislation, the organisation’s policy and
  best practice in risk management.
• How can one manage stress, to include:
        -Keeping oneself healthy
        -Relaxation techniques
        -Assertiveness Skills
        -Time Management
        -Action Planning

Training methods:

• Presentations
• OHP/PowerPoint
• Chalk & talk
• Handouts
• Group work
• Pairs work
• Questionnaires
• Word shower

CP17/4.9