Training & Presentation Skills (2-3 days)*

As part of their role, Managers are increasingly required to make presentations. Because of budgetary constraints and the volume of training that is now required, Managers likewise have an important training function.
A competent Manager does not necessarily mean a competent trainer. This course, designed for senior staff and team Managers aims to give learners a good kick-start in this area so that they are more able to make effective presentations. The course is also suitable for those already undertaking these tasks but have had no previous training.

The learning objectives:

By the end of the course learners should have understood:

The trainer:

• The ‘joys and pains’ of being a trainer
• What the values are of a trainer
• What makes an effective trainer
• The expectations and assumptions of the trainer and learners
• Power and Authority issues
• Performing as a trainer
• The need for support & Supervision

The group:

• What is meant by ‘Learning styles’ and ‘motivation’
• What is meant by the ‘Group process’
• Group needs and expectations
• Blocks to learning, demotivation and confusion
• How to handle ‘resistance’ and conflict

Preparation

• How to decide on the learning needs to be achieved
• How to establish the learning objectives
• The importance of knowing the audience
• The need to understand the context
• The resources and environment that are available
• How to design a learning programme
• How to select and structure learning sequences
• How to decide on learning methods

The techniques

• Training styles:
        - instructional
        - participative
        - experiential
• An ABC Toolkit of techniques
• Interactive training skills:
        - listening skills
        - verbal and non-verbal communication
        - question and answer, asking and responding
        - taking and giving feedback
• The use of Ice Breakers, group activities & role play

Training aids

• How to use the flip chart
• How to use the overhead projector & PowerPoint slides
• How to best make a video presentation
• How to use handouts and training packs
• The use of questionnaires, games etc.

Evaluation

• Why we should evaluate
• What should be evaluated
• Who should do the evaluating
• When the evaluation should be done
• How we should evaluate

On the 3 day course participants will individually present a simulated learning activity in which the rest of the group participants as an audience or as active learners. On the 2 day course some participants will have the opportunity to deliver a short piece.

Training methods:

During the course all methods referred to above will be demonstrated and practiced

CP66/4.9