Support Skills
Active Listening Skills
CP51/4.9
Advocacy & Support
CP254/4.9
Appraisal for Appraisees
CP56/4.9
Appropriate Adults
CP
Assertiveness
CP68/4.9
Assertiveness for Women
CP121/5.9
Bereavement & Loss
CP23/4.9
Boundaries & Good Practice
CP13/4.9
Care/Support Planning
CP8/4.9
Challenging Behaviour (Generic)
CP98/4.9
Challenging Behaviour-Learning Disabilities
CP98/4.9
Common Induction Standards for new Care Workers
CP42/4.9
Complaints Procedure
CP49/4.9
Confidence Building
CP104/4.9
Confidentiality
CP116/4.9
Creative Group Work
CP75/4.9
Cultural Awareness
CP2/4.9
Customer Care
CP35/4.9
Customer Care (for Housing support workers)
CP207/5.9
Dignity & Respect-Practice
CP171/5.9
Direct Payments
CP
Diversity-Supporting Service Users
CP28/4.9
Domestic Violence
CP96/4.9
Equality & Diversity
CP10/4.9
FACS
CP87/4.9
Good Practice for Home Carers
CP184/5.9
Group Work Skills
CP130/5.9
HIV & AIDS Awareness
CP166/5.9
Individual Budgets (for Support Workers)
CP97/4.9
Key Working
CP9/4.9
Key Working & Risk Assessment
CP16/4.9
Key Working & Support Planning
CP103/4.9
Managing Aggression
CP159/5.9
Medication Administration (Accredited)
CP6/4.9
Medication Administration (Non Accredited)
CP24/4.9
Mental Capacity Act
CP92/4.9
Minute Taking
CP101/4.9
Needs Assessment
CP163/5.9
NVQ (level2) Programme for Home Carers
CP241/5.9
Personal Safety-Lone Working
CP41/4.9
Person Centred Planning (PCP)
CP76/5.9
Positive Communication Skills
CP272/11.9
Professionalism & Team Work
CP22/4.9
Receiving Supervision
CP62/4.9
Report Writing and Recording Skills
CP256/7.9
Resistance & Low Motivation
CP4/4.9
Respectful Personal Care
CP84/4.9
Responding to a Health Crisis
CP217/5.9
Risk Assessment-People
CP12/4.9
The Role of the Support Worker
CP14/4.9
Safeguarding Adults
CP3/4.9
Sexuality & Personal Relationships
CP245/6.9
So you think you want to be a Manager?
CP113/4.9
Staff Representative & Consultation Skills
CP165/5.9
Suicide & Self-Harm
CP74/4.9
Support Planning
CP100/4.9
Support Planning & Risk Assessment
CP187/5.9
Supporting Asylum Seekers & Travellers
CP194/5.9
Supporting People at the End of Life
CP38/4.9
Supporting People-Needs & Risk Assessment
CP235/5.9
Time Management & Stress
CP17/4.9
Women’s Health
CP140/5.9
Working in a Supported Living Setting
CP110/5.9
Working with Couples
CP177/5.9
Working with Difference-Sexuality
CP40/4.9
Working with Families
CP58/4.9
Working with Perpetrators (Service users)
CP137/5.9
